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Device Assistance

End-to-end Device
Management Platform

Manufacturing
Management

  • Pre-shipping Diagnostics

Distribution
And Retail

  • Demand Visibility & Distribution Solutions
  • Retail Sales Force Management

Customer Experience
And Engagement

  • Pro-active Consumer Assistance
  • Warranty Management
  • Device Protection & Extended Warranty
  • Remote & On-device Diagnostics

Post Sales Service

  • Partner Management
  • Service Request Management
  • Service Parts Management
  • Reverse Logistics Management

End of life Management

  • eRecycle Solutions
  • Buyback solutions

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