Complimentary Warranty for Refurbished devices

  1. It covers
    1. Mechanical or electrical breakdown caused by defects in the materials or workmanship occurring during the normal use of the device
    2. Valid for 6 months from the date of purchase of the device
  2. Benefits

    1. Easy 2-Step Activation Process – Activate Warranty in 2 easy steps
    2. Track Repair Status – App and Web based tracking of the repair status
    3. Free Pick Up and Drop – Never visit the service centre for repair
    4. Free Pick Up and Drop – Never visit the service centre for repair
  3. Frequently Asked Questions

    1. How to Activate? Easy 2-Step Activation Process
      1. Download the Servify App
      2. Enter the IMEI and date of purchase of device AND upload the purchase proof/bill to complete the activation process.
    2. How to raise a Repair Request
      1. Raise a request in Servify App / Website
      2. Explain the issue with the device
      3. On confirmation, schedule a pickup of your defective device
      4. Device is repaired at an Authorised Service Centre and delivered back to you!
    3. Additional Plan Benefits
      1. No need to visit Service Centres, free doorstep pickup and drop service for repair requests
      2. All repairs are done at Authorised Service Centers
      3. Complete transparent process with real time updates on service requests through app and web
    4. What it does not cover
      1. Theft or loss of device
      2. Accidental damage from handling
      3. For a complete list of exclusions under the plan, kindly read the terms and conditions of the Plan here
    5. How Much Time Will It Take?
      1. The complete process takes about 15-20 Days (subject to parts availability) from the time you submit all the documents