Terms and Conditions for Assured Buyback

  1. The Product shall be used by the Consumer on an ‘as is’ basis and shall not be tampered with, including but not limited to, by way of rooting attempts, reverse engineering, unlocking, or jailbreaking of the Product or original firmware(s) or software(s) of the Product.
  2. Any warranty on the Product is offered by Apple and any claims, issues, damages, or losses with respect to the Product shall be the sole responsibility and liability of Apple.
  3. Servify shall not be responsible for any loss, injury, or any other liability of the Products.
  4. The Product must be switching ON and remains in the ON-condition for a minimum of 10 minutes without being connected to a charger.
  5. The Product must be in working condition, passing all functional tests and in near Flawless condition.
  6. The Product screen and the body of the Product must not be damaged or in broken condition.
  7. The Product must not have any un-authorised modifications as per AppleCare norms.
  8. Screen lock must not be active (all forms of screen locks like pattern, pin, password, fingerprint, face recognition, smart lock, etc. need to be deactivated)
  9. Find My iPhone must be deactivated before handover.
  10. The original charger and charging cable of the Product need to be returned in working condition along with the original Product while availing the Assured Buyback Plan (if sold along with the box).
  11. If the Consumer fails to provide the Product original box, charger and other accessories under the conditions specified above, Assured Buyback Value shall be reduced by 5% of the original Invoice Value.
  12. In case the above conditions are not met, Servify or its affiliates reserve the right to reject the Buyback Plan redemption.
  13. Servify assumes no responsibility towards HSBC for underlying device purchase finance Facility taken by the Cardholder.
  14. Consumer needs to initiate the buyback execution before end of 24 months while the doorstep pick can be done up to 30 days from end of 24 months. Once a pickup is scheduled, consumer needs to ensure device is handed over to logistics partner. Any delay/cancellations of pick-up can lead to rejection of buyback plan redemption.
  15. HSBC Bank assumes no responsibility towards the assured buyback plan extended by Servify.