Redemption Terms and Conditions – Assured Buyback Plan from Servify

  1. The iPhone shall be used by the customer on an ‘as is’ basis and shall not be tampered with, including but not limited to, by way of rooting attempts, reverse engineering, unlocking or jailbreaking of the Product or original firmware(s) or software(s) of the Product.
  2. The iPhone must be switching ON and remains in the ON-condition for a minimum of 10 minutes without being connected to a charger
  3. iPhone must not have any un-authorized modifications as per AppleCare norms
  4. The iPhone must be in working condition, passing all functional tests.
  5. The screen and the body of the iPhone must not be damaged or in broken condition
  6. Screen lock is not active (all forms of screen locks like pattern, pin, password,
  7. fingerprint, face recognition, smart lock, etc. need to be deactivated)
  8. Find My iPhone must be deactivated before handover
  9. The original charger and charging cable of the iPhone need to be returned in working condition along with the original iPhone while availing the Assured Buyback Plan. In case the Customer fails to provide the Product original box, charger and other accessories under the conditions specified above, Assured Buyback Value shall be reduced by 5% of the original Invoice Value
  10. In case any of the above conditions are not met, Servify or its affiliates reserve the right to reject the buyback plan redemption as per its sole discretion.
  11. Any warranty on the product is offered by Apple authorized reseller and any claims, issues, damages or losses with respect to the product shall be the sole responsibility and liability of Apple authorized reseller
  12. Servify shall not be responsible for any loss, injury or any other liability of the Products.
  13. Consumer needs to ensure that they close their loan with bank before the device is picked up for buyback redemption. Servify assumes no responsibility towards the bank for underlying loan taken by the consumer.
  14. Customer needs to initiate the buyback execution before end of 24 months while the doorstep pick / in-store buyback can be done up to 30 days from end of 24 months. Once a pick up is scheduled, you need to ensure device is handed over to logistics partner. Any delay / cancellations of pick up can leads to rejection of buyback plan redemption
  15. ICICI Bank assume no responsibility towards the assured buyback plan extended by Servify